COCOAMODA - IMPORTANT INFORMATION

 

 

Customer Service Contact Information: Email us at info@cocoamoda.com or call us at 979-364-2190.

Return Policy - If for any reason you are not entirely satisfied with your COCOAMODA product, you may exchange it for product of equivalent value if you return the unconsumed product within 10 days of purchase.  Product must be returned to 518 S. Main Street, Calvert, TX 77837.

Refund Policy - All sales are final, however, if you are not satisfied with your product for any reason, you may exchange it for product of equivalent value if you return the unconsumed product within 10 days of purchase to 518 S. Main Street, Calvert, TX 77837.

Cancellation Policy - Every effort will be made to ship orders within one business day of receipt of the order.  Once an order is shipped, the order can not be cancelled.  As such, you may call 979-364-2190 in an attempt to cancel an order before it is shipped and we will make every attempt to accommodate such a request if possible, but make no assurance that will be possible.

Delivery/Shipping Policy – Unless special arrangements are made by phone or fax for overnight delivery, all orders will be shipped via USPS priority mail, which in most cases means product will be delivered within two to three days of order placement. Due to the perishable nature of our product, we can not deliver to post office boxes.  An additional $8 charge may be applied to purchase in warmer months to provide for supplemental insulating materials and cold packs.   We ship to street addresses only.  PO or APO boxes will not be processed.  Shipping and handling is calculated at a flat rate based on order total.  Alaska and Hawaii shipments and certain US zip codes and overseas shipments may require additional charges.  We will contact you if you are subject to additional shipping charges to make adjustments before shipment.  By submitting an order, you agree to pay for the items ordered.
 

 

Order Amount Shipping&Handling Charges
$20-$76.00 $15.00
$76.01-$125 $20.00
$125.01-$175 $30.00
$175.01-$225 $35.00
$225.01-$275 $40.00
$275.01-$325 $45.00
$325.01-$375 $50.00
$375.01-$425 $55.00
$425.01-$500 $60.00



Orders outside the continental US or over $500, please call 979-364-2190 to confirm additional shipping charges.  We will not process orders under $20.


ALLERGIES

NUTS & PEANUTS - COCOAMODA uses peanuts and nuts such as hazelnuts, cashews, walnuts, pecans and other varieties of nuts in some of its products.  As such, since all products are produced in the same food preparation facility where such nuts and peanuts are used, we can make no assurance that any of our products are totally free of nuts and/or peanuts.  Therefore, while we offer selections labeled as “Assorted Truffles, No Nuts, we can make no assurance that such selections will be entirely free of nut or peanut content.

DAIRY PRODUCTS – Butter and crème are contained in most COCOAMODA confections.  Eggs are not normally utilized in COCOAMODA confections, but some ingredients utilized my contain eggs.

  
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